Your wellbeing is our priority

At 88ff Responsible Gaming

Gaming should be enjoyable — not stressful. 88ff believes every player has the right to game in a safe and controlled environment. Use our responsible gaming tools and maintain healthy gaming habits.

18+ Adults Only
Self-Exclusion Feature Available
24/7 Support

Responsible gaming Core Principles

The pillars 88ff relies on to keep you protected

Bet Limit Settings

Set your own daily, weekly, or monthly deposit limits. Once set, they take effect immediately, and any increase requires a 24-hour waiting period.

Break Feature

Pause your account at any time for 24 hours to 30 days. No bets or deposits will be possible during this period.

Self-Exclusion

Choose self-exclusion for anywhere between 6 months and 5 years. Your account will be completely inactive during this period and no promotional messages will be sent.

Real-Time Monitoring

88ff's automated system monitors your gaming patterns. If unusual behaviour is detected, our team will proactively reach out to offer support.

Age Verification

We enforce a strict age verification process at registration. It is our responsibility to ensure that no one under 18 can access the platform.

Professional Support

If you are struggling with your gaming, our trained support team will help connect you with professional help organisations — without judgement.

1 What is responsible gaming and why does it matter

Responsible gaming means enjoying gaming as a healthy form of entertainment — not as a source of income or a way to cope with stress. 88ff believes online gaming is truly enjoyable only when approached with planning and awareness.

Online gaming is growing rapidly in Bangladesh, with people of all ages now playing on their smartphones. In this environment, building a culture of responsible gaming is one of 88ff's core goals. We want every player to stay informed, know their limits, and feel comfortable seeking help when needed.

Gaming becomes a problem when it starts to negatively affect your personal, family, or financial life. The responsible gaming tools at 88ff are designed to help you exactly at that point.

Gaming is purely entertainment. Chasing losses by placing more bets is a warning sign of problem gambling.

2 How to Build Healthy Gaming Habits

Planning is the foundation of responsible gaming. Following a few simple rules before you play at 88ff helps ensure your gaming experience stays positive:

  • Set a budget: Decide in advance how much BDT you will spend per session and do not exceed that limit.
  • Set a time limit: Set a time limit for how long you play. Use an alarm if needed.
  • Don't make decisions on impulse: Avoid placing bets when you are angry, upset, or under stress.
  • Don't treat a win as a certainty: Gaming is based entirely on chance — no strategy guarantees a win.
  • Take a break: Take regular breaks during long sessions. Keep your body and mind refreshed.
  • Not from essential expenses: Never bet with money meant for food, rent, or your family's needs.
  • Don't face it alone: Let family or friends know you're gaming — it's a normal form of entertainment.

3 Our Responsible Gaming Tools

88ff has developed a range of practical tools to help you stay in control. You can access them directly from your account settings:

All tools are available in the "Responsible Gaming" section of your account profile. Decreasing a limit takes effect immediately; increasing a limit is subject to a 24-hour delay.

4 Understanding Problem Gaming — Recognize It Yourself

Problem gaming or gaming addiction develops gradually. It can be hard to notice when you have crossed the line. Read through the following carefully:

If you notice these signs in yourself or someone you know, it is important to seek help right away. There is no shame or reason to be afraid — this is a health issue, not a character flaw.

5 Minor Protection

88ff is strictly for players aged 18 and above. We have taken several steps to keep minors away from gaming:

  • Date of birth is verified at registration, and an ID may be requested if needed.
  • Suspicious accounts are automatically flagged for review.
  • A tip for parents: use parental control software on your devices.
  • Never share your account details with children.

If you find that a minor has used your account, contact our support team immediately. We will act quickly and handle the matter with full confidentiality.

6 Where to Find Help

You don't have to face a gaming problem alone. Beyond the 88ff support team, professional organisations are ready to help. Remember — reaching out takes courage.

Contact our support team 24 hours a day, 7 days a week. Your situation will be kept completely confidential. We will help connect you with the right organisations.

88ff believes gaming should be fun — and keeping it that way is our responsibility.

Warning Signs

Chasing Lost Money Returning repeatedly

Lying about gaming or playing in secret

Family & Work Playing despite wanting to stop

in debt or betting with borrowed money

When not gaming Restless or irritable feeling

Above the set limit Repeated play

Quick Support

Feeling like gaming is getting out of control? Take action now.

Activate a break Set a Limit
Self-Assessment

Answer the following questions honestly:

1

Am I spending more than I can afford on gaming?

2

Is gaming affecting my sleep or work?

3

Do I Feel the Urge to Keep Playing After a Loss?

4

Is my family worried about my gaming?

5

Is gaming adding to my financial stress?

If more than two of your answers are "Yes", please speak with our support team.

Your protection Tools

Access it any time from your account settings

1
Daily Deposit Limit

Set your own daily maximum deposit in BDT. Takes effect immediately.

2
Weekly Loss Limit

Set a limit on the maximum amount you are willing to lose in a week. Play stops automatically when the limit is reached.

3
Session Time Control

Set a limit on how long you play per session. You will be logged out automatically when your time is up.

4
Reality Reminders

On-screen reminders of time spent and money used are shown at regular intervals.

5
Temporary Break

Take a cooling-off period from 1 day to 1 month. No bets during the break.

6
Long-Term Self-Exclusion

Full exclusion from 6 months to 5 years — cannot be reversed once set.

7
Account History

View and review your complete gaming and financial history at any time.

8
Promotions Off

Turn off bonus and promotional messages at any time from your settings.

How Limit Settings Do

1
Log in to your account

Log in to your 88ff account and click the profile icon in the top right corner.

2
Go to the "Responsible Gaming" section

Select the "Responsible Gaming" option from your profile menu.

3
Choose your preferred tools

Deposit limits, session time, a cooling-off break, or self-exclusion — select whichever option you need.

4
Set a value

Enter an amount or time limit. Decreasing a limit takes effect immediately.

5
Confirm

Save your changes. You will receive a confirmation email.

Self-Exclusion Process

Self-Exclusion Is a Serious Decision

Once self-exclusion is activated, it cannot be cancelled before the set period ends. Please think carefully before making this decision.

1
Contact Support

Let our team know via Live Chat or email that you wish to self-exclude.

2
Choose a duration

6 months, 1 year, 3 years, or 5 years — choose what works best for you.

3
Identity Verification

Your identity will be verified for security purposes.

4
Effective immediately

Once the request is processed, your account will be deactivated immediately.

No promotional emails or bonus offers will be sent during your self-exclusion period.

General FAQ

Frequently Asked Questions About Responsible Gaming

Decreasing a limit takes effect immediately. However, increasing a limit requires a mandatory 24-hour waiting period — this is intentional, to protect you from decisions made in the heat of the moment.

Once self-exclusion is active, you can still withdraw any remaining balance in your account. Contact our support team to request a withdrawal — they will guide you through the process.

No — for security reasons, only the account holder can make these changes. However, if a family member has concerns, they can contact our support team directly and we will assess the situation and take the necessary steps.

If a player is found to be underage, their account will be closed immediately and any deposits or winnings will not be refunded. 88ff strictly enforces its 18+ policy with zero exceptions.

The 88ff support team can connect you with mental health services and counselling organisations available in Bangladesh. Reach us via live chat — we handle everything with complete confidentiality and will point you in the right direction.

Yes, completely free. Deposit limits, session time controls, cool-off breaks, self-exclusion — all tools are available at no cost to 88ff account holders. Using them is your right, and we actively encourage it.

Support's Contact

Our responsible gaming team is always here for you

Live Chat

Contact us via live chat for immediate assistance. Average response time is 3 minutes.

Available 24/7
Email Support

Email us for detailed inquiries or self-exclusion requests. We will respond within 24 hours.

[email protected]
General Questions

Visit our FAQ page to learn more about responsible gaming.

View FAQs
Play Responsibly

Enjoy 88ff's Gaming World — Safely

Join today with responsible gaming guidelines in mind. Use our protection tools to keep gaming fun, always.

Register for free Download the App

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